About Us

  • Affordable healthcare
    Pets DrugsDirect was founded by Dr Alona Courtney; she believes that all healthcare should be affordable and is determined to reduce the cost of healthcare for both people and their pets
  • Your pet's welfare
    Pets DrugsDirect is co-owned by a veterinary surgeon, who has over 20 years veterinary experience and has dedicated his life to improving the health and welfare of pets and animals
  • Our pharmacy
    Pets DrugsDirect is a UK-licensed pharmacy, regulated by the General Pharmaceutical Council and the MHRA. Our pharmacists are passionate about pets and animals and happy to provide professional advice and answer any questions you may have on veterinary medicines
 

How To Order

Pets DrugsDirect delivers all orders by courier. In order to adhere to regulations all original prescriotions should be posted to us. This information will be detailed once you have placed an order with us.

Non-prescription item: simply place your order online and we will do the rest. We aim to dispatch most orders same/next day

Prescription items: There are two ways to order prescription items from us depending on whether you have a prescription or not. Take a look below:

With a prescription
  • Select Your Product
    Simply enter the name of your item into the search box and add the required quantity to your shopping basket
  • Complete your order
    Fill in all required fields and pay for your order
  • Post it to us
    Post the original prescription to us promptly & email/fax a copy of it to us if you wish to expedite the processing of your order
  • Receive your goods
    As soon as we receive your prescription, we will dispense and dispatch your order to the address of your choice
Without a prescription
  • Select Your Product
    Simply enter the name of your item into the search box and add the required quantity to your shopping basket
  • Print Your Prescription
    1. At Checkout say "No" to "Do you have a prescription for the above items?"
    2. Fill in all required details and complete your order
    3. Print your pre-filled prescription (which will be sent to you by email)
  • Get Your Vet to Sign it
    Take this prescription to your vet and ask them to sign it. (Please note some vets may make a charge for this).
  • Post it To Us
    Post your prescription to us and, as soon as we receive it, we will dispense and dispatch your order to the address of your choice

Post your original prescriptions to the following address:

Pets DrugsDirect
Unit 4, 12 Emery Road
Bristol
BS4 5PF
United Kingdom

We will provide a free post envelope for your next prescription.

Email your prescription to orders@petsdrugsdirect.com or fax it to us on 0844 247 7 247